Novel sights. Magnificent cultures. Unexplored tastes. If you feel you live your best life on vacation, a career in the hospitality industry could provide the flexibility and travel perks you crave—and help you see more of the world sooner rather than later. There is no better environment for a sociable “people person” to make a memorable impact on the lives of countless guests and patrons day after day.
When we think of hospitality, we may think of a front desk hotel concierge, wait staff, or theme park attendant. But the hospitality industry has become increasingly saturated with job postings for software engineers, data analysts, data scientists, and UX designers amid the digital transformation that’s taken place across all industries over the last decade.
Take the story of Peter Cho, for instance: he made the move from line cook to software engineer after his restaurant shut down during the COVID-19 crisis. Though he didn’t have a college degree, a four-month software engineering bootcamp taught him how to code and break into a six-figure salary with better security, ambiance, and work/life balance.
“I’ll never go back to restaurant work because my quality of life is so much better now,” Cho has said. “While I feel challenged at my current job, it feels healthy and more enjoyable, stemming from puzzle-solving rather than being yelled at in a kitchen.” Best of all, he no longer has to worry about job security or work 60 hours to make ends meet.
Continue reading to learn which changes have made hospitality a “tech industry,” and what emerging trends promise plenty of tech work in hospitality for decades to come.
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