FREQUENTLY ASKED QUESTIONS

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COMPANY

What is General Assembly?

General Assembly is a pioneer in education and career transformation, specializing in today’s most in-demand coding, business, data, and design skills. With 20 campuses in six countries, we provide award-winning, dynamic training to a global community of professionals pursuing careers they love.

Named one of Fast Company’s most innovative education companies, GA offers full- and part-time courses for career climbers both on campus and online. Through our corporate training programs, we also help companies compete for the future by sourcing, assessing, and growing their talent. All of these offerings are developed and led by industry experts. Visit our About Us page to learn more.

PRESS

I'm writing an article and want to learn more about General Assembly. Who do I contact?

All members of the press should contact our press office at press@generalassemb.ly. To see the latest news about General Assembly, visit our Press Room.

COURSES

How do I secure my spot in a course?

To ensure all GA students get the individual attention and resources they need to succeed, course sizes are limited. After submitting their applications, students connect with an admissions rep, who determines whether or not the course is a fit for their experience and goals. Additionally, applicants for our full-time Immersives complete admissions assessments to ensure they are prepared for the rigor of the curriculum. Once you’ve been accepted and have put down your initial down payment, your spot in the course is secure. To connect with our Admissions team, click here.

What payment methods do you accept?

We accept check, bank wires, credit/debit card, and PayPal. Please send checks to General Assembly; ATTN: Finance Team; 902 Broadway, 4th Floor; New York, NY 10010. Please include your full name and a course description. Please email accounts@generalassemb.ly with any payment-related questions. For PayPal transactions, please forward your confirmation page to hello@generalassemb.ly.

Do you offer payment plan options?

We understand these courses are a significant financial investment, so we provide several options to ease tuition payment. After submitting a down payment to save your spot in the course, you can choose the installment plan that’s best for you. Additionally, we work with financing partners to offer low-cost loan options for eligible students.

Another fun fact: More than 45% of our part-time students receive tuition reimbursement for their GA education via employer sponsorship. Click here to find out how.

I’m an absolute beginner with zero experience or knowledge in the subject matter you teach (e.g., web development, digital marketing). Are your courses still for me?

Many of our long-form courses are geared toward beginners and no prior knowledge of a subject is required. Additionally, these courses often feature pre-work assignments to get you up to speed with essential concepts and tools. Inevitably, our courses attract students with a wide variety of backgrounds and expertise, so we make sure to have instructional associates, office hours, and additional help available as needed to provide personalized feedback and support.

Besides the hours spent in class each week, how much time do I need to dedicate to a course outside of the classroom?

It varies by course and by person, but, as a part-time student, be prepared to work hard and dedicate several hours outside of the classroom each week to review course material and complete homework assignments. Our full-time Immersive students also devote additional time to portfolio projects, networking events with hiring partners, career services support, and more. Either way, our courses are designed to be rigorous and intensive, but, most of all, incredibly rewarding!

What are your academic policies?

You can find complete details regarding our academic policies in our catalog. Find one specific to your region here.

What benefits do students receive once they complete a GA course?

A letter of completion is just the beginning. After graduation, our alumni become part of a global community whose members are invested in one another’s success. We also provide the tools they need to foster lifelong learning and pursue work they love.

Our graduates gain access to a suite of digital tools, development programs, passes and packages to premiere events, and more. They are also entitled to tuition discounts on future GA courses, classes, and workshops (amounts vary by course). Additionally, our full-time Immersive graduates can showcase their skills on our Profiles platform to connect with a network of top employers.

What if I really want to take a GA course but just can’t afford it?

Good news: You’ve got options. More than 45% of our part-time students receive tuition assistance from their employers. Ask your local Admissions rep for information to share with your manager about our courses and the benefits they can provide your company. We also work with financing partners to offer low-cost loan options for eligible students.

My employer might pay for my course. What verification will you provide that I have successfully completed it?

We provide a letter of completion at the end of the course confirming your passing status.

Is General Assembly an officially accredited academic institution?

While we strive to provide a top-notch educational experience for you with excellent instructors and a talented, involved community, General Assembly is not accredited by a U.S. Department of Education-recognized accrediting body. This means that federal student loan aid cannot be used in conjunction with our courses.

General Assembly is a licensed school in every U.S. state in which we operate.

What is your cancellation and refund policy?

GA’s campuses are governed by location-specific regulatory standards that we must comply with regarding refunds. For this reason, our refund policy varies based on your location while taking a GA course. Click here to learn more about our refund policies.

Have a question that wasn't answered on this page? Email us at admissions@generalassemb.ly or contact your local campus.

Do you offer any free learning resources?

Yes! Get started with the basics of web development through Dash, our free online learning platform. Our free introductory livestreams can help kickstart your journey into data analytics, HTML/CSS, JavaScript, statistics, product management, digital marketing, UX design, or how to get a job at a startup. Finally, you can dive even deeper with our white papers, which cover topics including: how to get a job at a startup; a beginner's guide to SQL, Python, and Machine Learning; digital marketing campaign essentials; and more.

COURSES FOR CAREER CHANGERS: FULL-TIME, ON-CAMPUS IMMERSIVE COURSES

I want to break into a career in development, data, or user experience design. Which of your courses are for me?

Our full-time Immersive courses are designed to equip students with the skills they need to embark on new career paths. In addition to hands-on training, Immersive students also receive personalized job search support from GA career coaches and access to exclusive networking opportunities through our network of hiring partners. 

General Assembly offers full-time Immersive courses in Android Development, Data Science, iOS Development, User Experience Design, and Web Development, which meet Monday through Friday from 9 a.m. to 5 p.m.

What are my financing options for an Immersive course?

Financial hurdles shouldn’t keep you from achieving your goals. In addition to payment plans, we offer a few different financing options from our partners at Climb and Meritize (U.S.), zipMoney and Study Loans (Australia), or Future Finance (UK) so you can focus on what counts — your education.

For eligible students facing additional barriers to enrollment, we also offer scholarships through our Opportunity Fund.

COURSES FOR CAREER CHANGERS: FULL-TIME, ONLINE IMMERSIVE COURSES

What will the Remote Immersive experience be like?

We know it can be hard to focus while learning online. Given the number of real-life and online distractions that may keep you from your work, we’ve designed course activities that keep you engaged and in constant conversations with your fellow classmates, instructors, and instructional associates. 

Our lessons are broken up into micro-lectures, which introduce content in short spurts. You’ll then work individually, in pairs, or in groups to apply what you’ve learned. We also encourage students to interact independently so they can get to know one another better and build a sense of community.

Why would I take a Remote Immersive instead of learning at a GA campus?

If you’re living in or just outside of a GA metro area and would have a long commute to our campus, a Remote course will allow you to invest more time and energy in your studies, while still pursuing career development locally. You may also prefer to learn from the comfort of home. 

If you’re located outside one of our metro areas, our Remote experience offers you the opportunity to work with our career coaches, create a career plan, and receive the support you need to secure full-time employment locally.

What technical requirements do I need to succeed?

You will need to have your own computer (a Mac is strongly recommended) and an external monitor (ideally 28” or bigger). 

WDI focuses on using Mac computers in the classroom. Macs tend to be the industry standard for web development, and are often easier to work with while installing applications and troubleshooting issues. Because of this, we strongly recommended that you use a Mac for class. Instructors can attempt to help if you encounter a problem on a PC, but you should assume that, if you do not use a Mac, you will be responsible for resolving any issues that may arise. 

You’ll also need access to high-speed internet (wired Ethernet connection is strongly recommended) and a dedicated, quiet workspace where you feel comfortable focusing, preferably in a private room.

Do I have to pay my tuition all at once?

No. You can pay in a lump sum or opt into our payment plan. Additionally, we offer financing options through Climb and Meritize.

Am I eligible for financing if I currently live outside of the United States?

No. Unfortunately, we are only able to offer financing plans to students living within the United States.

Do these courses have any restrictions?

Yes. Online courses are not open to enrollments for individuals who plan to participate from the following U.S. states: Alabama, Nebraska, Oklahoma, Utah, Wisconsin, and Wyoming. Remote courses and Data Analysis Circuit are not available for Ontario residents at this time.

COURSES FOR CAREER CLIMBERS: PART-TIME & ACCELERATED ON-CAMPUS COURSES

What educational resources does GA provide to its part-time and accelerated students?

We focus on providing you with the resources you need to master course material. In addition to instructors, instructional associates are present at lectures to help answer any questions you have. They are available during regular office hours, as well as by appointment and via your course’s Slack channel. We also provide access to supplemental materials online, which you can review at your convenience.

I am looking to change jobs after taking a part-time or 1-week, accelerated course. What help do you provide?

General Assembly cannot guarantee a job to any student or graduate. However, as a member of GA’s global community, you can leverage connections with students, alumni, instructors, and experts through networking opportunities, alumni events, and more.

What are my financing options for a part-time course?

Financial hurdles shouldn’t keep you from achieving your goals. In addition to payment plans, we offer a few different financing options from our partners at Climb and Meritize so you can focus on what counts — your education. 

PART-TIME & SELF-PACED ONLINE COURSES: SELF-PACED, MENTOR-GUIDED CIRCUIT COURSES

What is your attendance policy for online Circuits courses?

We don’t have a hard-and-fast attendance policy for our online Circuits. However, we only give certificates of completion to those students who have finished at least 80% of the course. If attendance is required for employer reimbursement, we can supply the appropriate documentation.

How are student performance and course completion measured?

General Assembly measures student progress through unit projects, quizzes, and a final course project.

  • Students must take a quiz and complete a project at the end of each unit in order to move on to the next. These assessments test student knowledge and allow them to apply what they’ve learned in real-world contexts.
  • Students must complete 80% of the coursework (i.e., complete 80% of the unit projects assigned). General Assembly’s final project is not required to complete the course.
  • Students’ tuition must be paid in full by the end of the course to receive a letter of completion unless other arrangements have been made with their Admissions Producer before the course begins.

What perks do students receive once they complete a course?

Students receive a letter of completion for successfully finishing the course and can add the certification to their LinkedIn profiles.

Circuits alumni can also benefit from one of the following perks:

  • 10% off an additional Circuits course;
  • $200 toward a single part-time, on-campus course;
  • 75% of your completed Circuits tuition can count toward the cost of a full-time, on-campus Immersive course;
  • 30% off any class or workshop up to $100.

How much time do students typically dedicate to an online Circuit?

It varies by course and by person, but students should be prepared to work hard and dedicate anywhere between three and 10 hours a week to their coursework. That said, our online courses give students the flexibility to allocate that time whenever is most convenient for them.

PART-TIME & SELF-PACED ONLINE COURSES: PART-TIME & ACCELERATED REMOTE COURSES

What will the online Remote experience be like?

We know it can be hard to focus while learning online. Given the number of real-life and online distractions that may keep you from your work, we’ve designed course activities that keep you engaged and in constant conversations with your fellow classmates, instructors, and instructional associates. 

Our lessons are broken up into micro-lectures, which introduce content in short spurts. You’ll then immediately break out into groups and apply what you’ve learned. We also encourage students to interact independently so they can get to know one another better and build a sense of community.

Why would I take a Remote instead of learning at a GA campus?

If you’re located outside one of our metro areas, our Remote courses allow you to take advantage of learning experiences that mirror GA’s campus offerings. 

If you’re living in or just outside of a GA metro area and would have a long commute to our campus, a Remote course will allow you to invest more time and energy in your studies. You may also prefer to learn from the comfort of home.

What technical requirements do I need to succeed?

You will need access to high-speed internet (wired Ethernet connection is strongly recommended) and a dedicated, quiet workspace where you feel comfortable focusing, preferably in a private room. 

You'll also need to have your own computer (a Mac is strongly recommended), and we recommend using an external monitor (ideally 28” or bigger).

Do I have to pay my tuition all at once?

No. You can pay in a lump sum or opt into our payment plan.

Am I eligible for financing if I currently live outside of the United States?

No. Unfortunately, we are only able to offer financing plans to students living with the United States.

Do these courses have any restrictions?

Yes. Online courses are not open to enrollments for individuals who plan to participate from the following U.S. states: Alabama, Nebraska, Oklahoma, Utah, Wisconsin, and Wyoming. Data Analysis Circuit and Remote courses are not available to Ontario residents.

CLASSES, WORKSHOPS, & EVENTS: ON-CAMPUS OFFERINGS

I want to attend a workshop or event, but it's sold out!

Sorry about that! Because we want to provide our students with the optimal learning experience, tickets are limited and we can’t sell more. However, you can sign up for the wait-list in case we have no-shows. To stay in the loop about upcoming events, subscribe to our weekly newsletter.

Can I pay at the door?

Yes! You can pay with a debit or credit card at the door, as long as the workshop, bootcamp, or event isn't full. We do not accept payment by cash or check.

If a workshop or event is full and I’ve joined the wait-list, can I still show up?

Sometimes we have no-shows for sold-out classes, so you are more than welcome to swing by a few minutes before start time and see. However, we cannot guarantee you a spot.

I missed a class or workshop. Will it be offered again?

In most cases, yes. You can follow the class or workshop on our website to receive an email the next time it’s scheduled. Until then, visit our Education page to browse our latest offerings, or subscribe to our emails — we announce upcoming classes every Sunday.

Do you record your classes, workshops, or events?

We do not record our on-campus offerings.

I purchased a ticket but can't make it. What is your refund policy?

We do not offer refunds for cancellations made within seven days of the event date.

CLASSES, WORKSHOPS, & EVENTS: GENERAL CLASS, WORKSHOP, & EVENT INQUIRIES

I'm planning an event and looking to rent a space. Do you ever host non-General Assembly-related events?

We work with partners to co-produce and promote events. If you're interested, contact your local campus.

I am taking a class here at night. That means I can work here during the day, right?

Sorry, our campus spaces are reserved for employees and full-time students whose courses are in session.

How can I reach General Assembly by telephone?

Check out our Locations page for the phone number of your local campus.

How can I get in touch via email or snail mail?

Email us at hello@generalassemb.ly with all general questions, or visit our Locations page for information regarding on-campus classes and workshops. You're also free to write us snail-mail letters.

ONLINE OFFERINGS

What online learning opportunities does GA offer?

Our career-changing Web Development Immersive Remote positions you as a job-ready full-stack software developer, and offers one-on-one job support from our career coaches, all from the comfort of your home. You can also check out our part-time mentor-guided courses, or short-form classes, workshops, and bootcamps to kickstart your career.

Explore the basics of web development on your own with Dash, our free online learning platform. Dive into other in-demand skills with our free introductory livestreams on data analytics, HTML/CSS, JavaScript, statistics, product management, digital marketing, UX design and how to get a job at a startup.

If I pay for an online class or workshop, do I own it?

When you pay for an online class, you will get access to the recording within 24 hours and will be able to view it for 90 days.

How can I join an online class or workshop?

We use the video conferencing platform Zoom, which you can download here, for all of our online classes.

Is there a default time zone for your online classes, workshops, and events?

All of our livestreams are labeled according to New York time (EST/EDT).

I won't be able to attend the online class at the time it's held. What can I do?

Not to worry, even if you can't attend a class you’ll still be able to access its content. Once you sign up, you’ll receive access to the recording of the class after it takes place, as well as the instructor’s slides.

I registered for a livestream. Where is it being held?

Anywhere you want! Livestreams are accessible from wherever you choose. You'll receive an email with a link to the livestream a few hours before it’s scheduled to begin, so mark your calendar and keep an eye on your inbox.

I live on the other side of the globe and won't be awake when the livestream airs. What can I do?

Simply RSVP! We’ll send out a YouTube recording of the livestream to everyone who registered within 24 hours of the event.

How can I find out more about GA’s online classes, workshops, and events?

You can check out our current lineup of offerings here. Or, or subscribe to our emails — we announce upcoming classes and events every Sunday.

What is your cancellation and refund policy?

GA’s campuses are governed by location-specific regulatory standards that we need to comply with when it comes to refunds. For that reason, our refund policy varies based on where you are taking a GA course. Click here to learn more about our refund policies.

Have a question that wasn’t answered here? Email us at online@generalassemb.ly.

Do you offer any free learning resources?

Yes! Get started with the basics of web development through Dash, our free online learning platform. Our free introductory livestreams can help kickstart your journey into data analytics, HTML/CSS, JavaScript, statistics, product management, digital marketing, UX design, or how to get a job at a startup. Finally, you can dive even deeper with our white papers, which cover topics including: how to get a job at a startup; a beginner's guide to SQL, Python, and Machine Learning; digital marketing campaign essentials; and more.

FREE RESOURCES

Do you offer any free learning resources?

Yes! Get started with the basics of web development through Dash, our free online learning platform. Our free introductory livestreams can help kickstart your journey into data analyticsHTML/CSSJavaScriptstatisticsproduct managementdigital marketingUX design, or how to get a job at a startup. Finally, you can dive even deeper with our white papers, which cover topics including: how to get a job at a startupa beginner's guide to SQL, Python, and Machine Learningdigital marketing campaign essentials; and more.