Hybrid and remote work ushered in a new era for the relationship between employers and employees. As workers reassessed their priorities and where work fits in, millions joined The Great Resignation. For employees who stayed, many opted for “quiet quitting”—a newly coined term for disengaging, or putting in the bare minimum at work.
The percentage of engaged workers was on the decline before the COVID-19 pandemic, and the fallout from The Great Resignation and economic uncertainty has driven engagement levels to all-time lows. For example, a recent Adobe study found that employees—worried about the economy—are spending around two hours during each workday consuming news instead of getting tasks done. Disengaged employees can cost organizations millions of dollars in revenue due to lower productivity. According to a Gallup poll, each disengaged employee costs their employer $3,400 to $10,000.
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