509 7th Street NW, 3rd Floor
Washington D.C. 20004
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Most human beings tend to avoid conflict…have you noticed?
Workplace conflict and tension are inevitable; when working closely with others, we often face tricky conversations on a range of topics, be it mental health, performance, burnout, promotion or bad management.
Research in the UK has found that more than 51% of workers have to deal with a difficult conversation at work at least once a month or more (Chartered Management Institute report). Facing these conversations feels dreadful (we've all been there). Avoiding them, on the other hand, tends to lead to a drop in motivation, productivity, performance and engagement, and a surge in stress and anxiety.
When handled correctly, however, these conversations can be turned into opportunities to fix problems, build trust, and boost respect and understanding.
Join Sonya Barlow for this experiential session and learn actionable tips and guidance on how to manage difficult conversations in the workplace head on. In this interactive session, we will touch on associated topics such as confidence, imposter syndrome, communication styles and delve into personalities, diversity and differences.
Through a series of theories, examples and exercises, you will learn how to approach tricky conversations with confidence. There will be a series of group, pair and individual exercises. Upon completion of this workshop, participants will have actionable strategies for leveraging strengths and addressing challenging areas.
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