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Quantitative vs qualitative data: what’s the difference and why does it matter?

General Assembly
November 4, 2024

Data drives decisions—whether for a tech startup, a large corporation, or your social media strategy. But all data isn’t created equal, and knowing the difference between quantitative and qualitative data is the foundation for good analysis. These two types of data give us different insights and answer different questions. So, once you understand what each data type is, how do you decide when to use quantitative data over qualitative, and what are the strengths of each? Let’s break it down.

Quantitative data: think numbers and measurable facts

Quantitative data is all about numbers, measurements, and things that can be counted. It answers questions like “how many?” “how much?” and “how often?” For example, if you want to know how many people visited your website last month, quantitative data is your go-to.

Quantitative data is gathered through methods like surveys with numerical ratings, website analytics, and any data that involves measurable quantities. It’s ideal for spotting patterns, making predictions, and finding the hard numbers that help guide decisions.

Common uses for quantitative data:

  • Measuring performance – Tracking metrics like conversion rates or revenue.
  • Comparing groups – Figuring out if one group’s behavior differs significantly from another.
  • Making forecasts – Projecting trends based on historical data.

Qualitative data: bringing context and depth

Unlike quantitative data, qualitative data is descriptive and subjective. It captures details that can’t be boiled down to a number—think of it as data that answers “why” and “how.” Qualitative data often includes open-ended survey responses, interview insights, and observations. It’s the stuff that tells the human side of a story, like how users feel about your new product feature.

When to use qualitative data:

  • Understanding customer sentiment – Figuring out why customers leave certain feedback.
  • Product development – Getting insights into how users interact with a product.
  • Exploring new ideas – Qualitative data is perfect for brainstorming sessions, helping you understand new markets or concepts.

How are quantitative and qualitative data collected?

When it comes to data collection, quantitative and qualitative data require different approaches.

  • Quantitative collection: Quantitative data comes from sources like surveys with closed-ended questions (e.g., yes/no or multiple-choice), web analytics tools, and structured experiments.
  • Qualitative collection: Gathering qualitative data involves open-ended surveys, interviews, focus groups, and observational studies.

Pro tip: Many successful companies use a combination of both methods to get a well-rounded view. Numbers tell one part of the story, but human insights add the depth needed to fully understand it.

Analyzing quantitative data

Quantitative data is often analyzed through statistical methods, like regression analysis or hypothesis testing. This data lends itself to graphs, charts, and tables, making it easy to visualize trends and comparisons. Want hands-on practice analyzing quantitative data? Check out our free class.

Analyzing qualitative data

For qualitative data, the analysis process is a bit different. Researchers often use thematic analysis to code responses, categorizing them into meaningful themes. Sentiment analysis tools are also popular, especially for large datasets. While it may take a bit more work to analyze, the insights can be incredibly rich.

Advantages and disadvantages

Quantitative dataQualitative data
AdvantagesDisadvantagesAdvantagesDisadvantages
Objective and reliable:
Numbers don’t lie, and they’re easy to analyze.
Broad applications:
Quantitative data is perfect for large-scale analysis.
Lacks context:
Numbers alone may not explain why something happens.
Rigid structure:
You can’t explore beyond what’s measured.
In-depth insights:
Provides rich, detailed information about user behaviors and motivations.
Flexible and exploratory:
Perfect for early-stage research.
Time-consuming to analyze:
Requires careful interpretation.
Open to bias:
Subjective nature can lead to skewed results if not handled properly.

Choosing the right type of data for your project

So, how do you decide? Here’s a quick rule of thumb:

  • Use quantitative data when you need concrete answers—things like conversion rates or customer demographics.
  • Turn to qualitative data when you want to understand emotions, motivations, and perceptions.

A balanced approach using both types often provides the most comprehensive insights. Want a deeper dive? Our free Beginner’s Guide to Data Analytics is the perfect place to start your data journey.

Ready to dive deeper into data?

Understanding the difference between quantitative and qualitative data is one of the first steps in data analytics. When you’re ready to go further, we have data-focused workshops, short courses, and bootcamps with everything you need—from foundational skills to hands-on practice, led by industry experts. Data is the future, and learning how to interpret it puts you on the path to a powerful, data-driven career—no matter your industry.

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