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UX Research: Iterate with User Interviews

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Julie Blitzer
User Experience Consultant

Questions? Read our FAQs

About This Class

Non-directed interviews are a tool UX designers use to evaluate ideas and prototypes. A well-designed interview can help you gain insight from users that help you craft products that provide a beautiful solution to user problems. In this class, you’ll learn practical strategies for how to prepare for, run, and analyze your first non-directed interview.

Chapters

  • Introduction 7:57
  • Why Do Interviews 4:17
  • Recruiting 8:04
  • Running the Interview 14:39
  • What to Bring 0:47
  • During the Interview 6:51
  • Q&A 16:10

Takeaways

  • Identify when to use non-directed interviewing
  • Write scripts and prepare for your first test
  • Learn best practices for analyzing interview data

About the Instructor(s)

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Julie Blitzer
User Experience Consultant

Julie Blitzer is an independent User Experience Consultant for digital agencies, startups and technology companies. She helps companies better understand and serve their audiences through design research and a unique interdisciplinary background in politics, business and mathematics.

Julie worked as a UX Designer for JOOR, AppNexus and UX Lead for Advomatic. She has donated instruction and mentoring to Girls Who Code and StartupWeekend NYC. Past speaking appearances include SXSW Interactive 2010 & 2011, Netroots Nation, IPDI's Politics Online and Organizing 2.0.

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