User Research Methods
Learn research methods for understanding what is important to your users and techniques for using those insights effectively.
67 Times
London
Tom is the UX Lead for HelloDone, a startup that makes the stuff of everyday life easier for customers in transportation, home deliveries and utilities through conversations. HelloDone believe that automated conversations will be the next big , sustained wave of digital customer communications and engagement. Tom is also a Lead Instructor for User Experience Design at General Assembly, teaching the fundamentals of what makes a good user experience.
In recognition of his exemplary service in the classroom, Tom has been selected as a member of General Assembly’s Distinguished Faculty program.
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