In her 30+ years in the field, there's probably no user experience design challenge that Susan hasn't seen. In both San Francisco and Sydney, Susan has practiced UX design, run consultancies, mentored global project teams, introduced UX design practices and cultures into organizations, and trained the next generation of practitioners. She’s launched and run consultancies in Sydney and, in years past, established and managed in-house UX teams within software, hardware, and services companies in Silicon Valley. Over time, she has become increasingly focused on using UX design for social good.
Susan teaches General Assembly’s UX Design Immersive course and consults through her boutique agency, OE Strategy.
In recognition of her exemplary service in the classroom, Susan has been selected as a member of General Assembly's Distinguished Faculty program. Susan serves as a member of GA's Product Advisory Board for our Design courses.
User Experience Design Immersive
Launch a high-growth user experience design career. Build fluency in essential skills through this 12-week, full-time program.
User Experience Design
Gain indispensable user experience design skills in this 10-week evening or 1-week accelerated course, on campus or online.
Designing More Effectively for Social Impact in 2020
Learn how design can make a difference in this interactive Masterclass
The Intersection of Design & Activism
Join us for a panel exploring how designers create visual identity and generate action in the context of activism.
Women in Industry: Building Inclusive Teams for Success
Join General Assembly in bringing together leaders from major companies across our global network to discuss how together we can change this trend.
An Evening with Ethical Startups
Take an evening out to learn about the ethical startups making ripples across the London startup scene.
Design Thinking: A Human-Centered Approach
Design thinking is a human-centered approach aimed at solving problems and identifying opportunities for innovation.