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AI for all: Real skills that transform every role. Our AI Academy is here.
AI for all: Real skills that transform every role. Our AI Academy for enterprises and individuals is here.
Melbourne
Steph is a human-centred design practitioner and coach delivering value-driven projects in strategic, service and experience design. As a General Assembly instructor, she draws on deep knowledge and experience in human behaviour and psychology, digital and organisational transformation, change implementation, and end-to-end project management.
A certified agile ScrumMaster with a combined background in internet science and sociology, Steph's experience includes: leading the Customer Experience Improvement Strategies for both the Cities of Boroondara and Port Phillip in Melbourne; the redesign of the Australian Department of Finance's staff intranet; delivering design thinking bootcamps for Singaporean government ministries; and conducting user research projects for New Zealand Customs and the City of Auckland.
Currently driving world-class research and design capability at human-centred technology consultancy Mantel Group, Steph is passionate about bringing coaching practice and design thinking together to deliver high-quality human experiences and build capability in others. She loves connecting technical and non-technical tribes, getting diverse humans working together, evangelising HCD and UX mindsets, coffee and talking (of course).
Join our global community of instructors and help shape the next generation of industry leaders — while moving your own career forward with proven subject matter expertise, leadership experience, and public speaking skills. Teach online or on campus, full-time or part-time.
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