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Steph Mellor

Principal at DigIO, Design and UX instructor, General Assembly

Melbourne

Steph is a human-centred design practitioner and coach delivering value-driven projects in strategic, service and experience design. As a General Assembly instructor, she draws on deep knowledge and experience in human behaviour and psychology, digital and organisational transformation, change implementation, and end-to-end project management.

A certified agile ScrumMaster with a combined background in internet science and sociology, Steph's experience includes: leading the Customer Experience Improvement Strategies for both the Cities of Boroondara and Port Phillip in Melbourne; the redesign of the Australian Department of Finance's staff intranet; delivering design thinking bootcamps for Singaporean government ministries; and conducting user research projects for New Zealand Customs and the City of Auckland.

Currently driving world-class research and design capability at human-centred technology consultancy Mantel Group, Steph is passionate about bringing coaching practice and design thinking together to deliver high-quality human experiences and build capability in others. She loves connecting technical and non-technical tribes, getting diverse humans working together, evangelising HCD and UX mindsets, coffee and talking (of course).

Upcoming:

Design Thinking Crash Course | Online

Design Thinking Crash Course | Online

Using design thinking methods developed by David Kelly at the Stanford d.School, learn how to make faster, better design decisions by putting the customer first.

10
Wed, 10 November 3:00 - 5:30am EST
How to Be an Effective Manager | Online

How to Be an Effective Manager | Online

Get an in-depth look at the roles and responsibilities of a manager and learn the skills necessary to succeed in a management position.

16
Tue, 16 November 7:00 - 9:30pm EST
Essential Skills for New Managers Bootcamp: Two Part Series | Online

Essential Skills for New Managers Bootcamp: Two Part Series | Online

Brush up on skills, get to know the basics and build your management toolkit in this one day workshop designed in response to the most frequently asked questions for new managers.

29
Mon, 29 November 2:30am EST

Previously (203):

How to Be an Effective Manager | Online

How to Be an Effective Manager | Online

Get an in-depth look at the roles and responsibilities of a manager and learn the skills necessary to succeed in a management position.

46 Times

Design Thinking Crash Course | Online

Design Thinking Crash Course | Online

Using design thinking methods developed by David Kelly at the Stanford d.School, learn how to make faster, better design decisions by putting the customer first.

36 Times

Essential Skills for New Managers Bootcamp: Two Part Series | Online

Essential Skills for New Managers Bootcamp: Two Part Series | Online

Brush up on skills, get to know the basics and build your management toolkit in this one day workshop designed in response to the most frequently asked questions for new managers.

22 Times

Design Thinking Bootcamp | Online

Design Thinking Bootcamp | Online

Foster your ability to think differently in your quest to develop innovative products, services and organizations.

21 Times

User Research Methods | Online

User Research Methods | Online

Learn research methods for understanding what is important to your users and techniques for using those insights effectively.

18 Times

Design Thinking Bootcamp

Design Thinking Bootcamp

Foster your ability to think differently in your quest to develop innovative products, services and organizations.

11 Times

User Research Methods

User Research Methods

Learn research methods for understanding what is important to your users and techniques for using those insights effectively.

9 Times

Design Thinking Crash Course

Design Thinking Crash Course

Using design thinking methods developed by David Kelly at the Stanford d.School, learn how to make faster, better design decisions by putting the customer first.

9 Times

Design Thinking 101 Workshop

Design Thinking 101 Workshop

Join Robert Walters and General Assembly for an online class on Design Thinking 101.

5 Times

How to Be an Effective Manager

How to Be an Effective Manager

Get an in-depth look at the roles and responsibilities of a manager and learn the skills necessary to succeed in a management position.

4 Times

Service Design Made Simple

Service Design Made Simple

Learn how to design your business (or your client’s) from the customer’s perspective. Discover a four-step process to uncover what people want and value.

3 Times

Design Thinking Workshop

Design Thinking Workshop

This hands-on workshop will lead you through the design thinking process, taught by design thinking professionals that live and breathe in this space.

3 Times

User Experience Design

User Experience Design

Gain indispensable user experience design skills in this 10-week evening or 1-week accelerated course, on campus or online.

3 Times

Innovation through Human-Centered Design Thinking

Innovation through Human-Centered Design Thinking

At the end of the workshop, participants will better understand how design thinking can be applied to business to drive transformation.

2 Times

User Research Methods | APAC Livestream

User Research Methods | APAC Livestream

Learn research methods for understanding what is important to your users and techniques for using those insights effectively.

The Dark Side of Design presented by #TDKTuesdays and GA

The Dark Side of Design presented by #TDKTuesdays and GA

In observance of Halloween, we'll be learning about dark design patterns in this introductory talk and how we can avoid and detect the pitfalls of the practice.

So You Think You Want To Be A User Experience (UX) Designer

So You Think You Want To Be A User Experience (UX) Designer

Great UX design creates pleasure, fun, and even delight for users. Join us for a panel to get some insights into the day-to-day life and career opportunities in the field.

User Experience Design Bootcamp

User Experience Design Bootcamp

Immerse yourself in a full day of user experience design fundamentals and walk away with an actual mobile prototype.

CBA x GA Presents Design Thinking Crash Course

CBA x GA Presents Design Thinking Crash Course

Using design thinking methods developed by David Kelly at the Stanford d.School, learn how to make faster, better design decisions by putting the customer first.

User Experience Design Immersive

User Experience Design Immersive

Launch a high-growth user experience design career. Build fluency in essential skills through this 12-week, full-time program.

Teach at GA

Join our talented instructor team dedicated to transforming thinkers into creators.

Find Out More