Norman is a UX/CX architect with a decade of experience with agencies, corporate and startups. He currently works at MSD and his practice focuses on customer personalisation, micro-focus user experiences and building modular information architecture platforms.
Prior to MSD he has designed customer-centric experiences for clients like BMW, Nike, Sephora Digital, Wealth-X and many others. Norman represented Malaysia at British Council’s Creative Catalyst Seminar in 2009 and more recently was nominated as an influential young gun for Antalis’s 10-20-30, where 10 pioneer designers selected the next generation of 20 influential young guns under 30 in Malaysia. When not at work, he co-runs a supperclub teaching strangers how to cook and writes on business, culture and customer experiences at medium.com/@normanteh
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