Lydia Acuna

Partner Engagement Manager, Cloudbreak Health

San Diego

Lydia Acuna is a Senior Partner Engagement Manager with Cloudbreak Health, LLC, a leading telemedicine company currently performing over 80,000 encounters per month in over 800 hospitals nationwide. Cloudbreak's mission is to humanize healthcare by leveraging technology to build trusted communication and relationships between patients and providers.

With a career that started in technology, Lydia has a vast understanding of the barriers of communication and cultural differences. Whether it be because of location, or language differences, the primary goal has always been to remove any existing barriers physicians and providers have in communicating with their patients. Finally, Lydia has a proven ability to foster and cultivate strategic relationships, and increase customer base.

Lydia was born and raised in the Northern Mexican State of Sonora, and recently moved from Los Angeles to San Diego. She is currently working in a case study to improve access to language services to LEP (Limited English Proficiency) patients. At the end of this project, she will be obtaining her Lean Six Sigma Green Belt certification from UC San Diego. Lydia also has a B.A. from UCLA in Latin American Studies & Political Science. A certificate in Business from UCLA Anderson and a certificate in Marketing & Digital Analytics from UCLA Extension.

Lydia considers herself a "Cultural Broker" and an activist for undocumented immigrants and refugees. It's a passion born from her own experience; a native of Sonora Mexico, at the age of 20 she moved to the United States alone, pushing herself to study American culture and language. She speaks Spanish and Portuguese; and although she is not a certified interpreter, she highly admires and respects the work medical interpreters do every day to provide the medical care LEP patients deserve.

During this last year, Lydia has been participating as a guest speaker for many Virtual Forums and Panels for General Assembly. She has been a panelist for the Bilingual Virtual Forum at the Miami, Austin and San Diego / Tijuana chapters; the Career Camp and the Womxn at Work. She is also a collaborator for Techqueria, the largest non-profit community of Latinx and undocumented professionals in the tech industry.

During her free time, she enjoys hiking, yoga, Zumba and, in 2019, she completed a solo 100 mile long backpacking pilgrimage to Santiago de Compostela in Spain.