Lincoln Neiger

Service Design Fellow, City of Austin

Austin

Lincoln Neiger is a Service Design Fellow for the City of Austin. Hoarse from singing the song of customer experience, Lincoln works with City departments to create more efficient and enjoyable service experiences for citizens and residents. He is co-founder of the local meetup Service Design, ATX, which introduces curious professionals to service design tools and methods through monthly, hands-on workshops. (Come check us out!) Prior to joining the City of Austin, Lincoln researched user habits surrounding data solutions at IBM, where he discovered the enterprise private sector was not his thing. He has degrees in both Industrial and Service Design from the Savannah College of Art and Design.