Karl is the Voice of Olark. He spends his day drinking coffee and talking to Olark customers and partners about the SSH of Customers: Support, Success and Happiness. He has more than 12 years of experience in tech, and has spent the last six years helping startups with marketing communications. Outside of work hours he can be found on a soccer field, on a run, or on a karaoke mic.
Building and Scaling Customer Service Teams
Learn how Bonobos and JustWorksHR built and scaled their customer service teams, led by Olark.