Juliana Chua

Former Head | Digital Transformation, NTUC Income

Singapore

Juliana Chua is the former Head of Digital Transformation at NTUC Income, Singapore-based composite insurer of more than 2 million customers and $37 billion assets in management. At Income, Juliana digitally transformed a full suite of core business across Life, Health and General insurance within 2 years and has also successfully sealed a technology partnership with ZhongAn, China’s largest digital insurer for new business models.

Juliana has a background in Innovation (Stanford, US), International Business Management (INSEAD); IP Law (NUS Law); and Computer Science (Loughborough, UK). Beyond Singapore, she has worked across continents in the US, China, Japan, India, UK and is an inventor of six patents/applications and designs for innovation in medical technologies.

Across her 16 years focused in Innovation, Juliana acquired a diversified portfolio of experience serving various entities from start-ups, multinationals corporations (MNC) to the government. Before Income, Juliana served as Director for the IP Office of Singapore, where she forayed into the US, China and Japan markets for strategic partnerships. She has also served the world’s innovation leader - IBM; Asia’s leading IP law firm – Spruson & Ferguson; Singapore’s public agency for innovation translation – Accelerate of ASTAR; Japan