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Jennifer Heape
Co-Founder & CCO, Vixen Labs
London
Vixen Labs is a voice consultancy and design studio. Vixen Labs enable brands to have conversations that entertain, solve problems and sell products through voice technology.
Jen’s expertise lies specifically in voice strategy and user experience (VUX), covering all areas of conversational experience ideation and design - from need state analysis and business case development, through to interaction design and character creation. She has a particular passion in the psychology of voice-based interactions and linguistics, especially in the areas of mental health, diversity, and inclusion. She regularly speaks internationally on all things voice, as well as playing an active role in the community as part of the global leadership teams for Voice2 and Women in Voice networks.
Upcoming Courses
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