Business
AI-First Product Management
This course is designed to help learners build the product management skills companies are looking for today by blending proven PM practices with the power of AI.
Heather Jin
Global Head of Social Impact, Medallia
San Francisco
Heather Jin is the Global Head of Social Impact at Medallia, leading Medallia.org with a mission to leverage their two superpowers -- product and people powers -- for social good. Two years ago, she founded Medallia.org from the ground up, starting it as a grassroots movement and transforming it into an embedded social enterprise. With her strategy and vision, Medallia.org has empowered Medallians to volunteer over 10k hours, fundraise and sponsor over half a million dollars, deepen partnerships with charities to maximize workforce diversity, and enable over 45 nonprofits with best-in-class technology to scale their missions. Prior to her current role, she was in Professional Services at Medallia -- consulting about customer experience for Fortune 500 customers -- and was a Systems Engineer at GE Aviation.
As an immigrant and daughter of working-class parents, she is passionate about giving back as a way to pay it forward. She is a proud alumnus of Washington University in St. Louis and is lucky to call many communities home -- including Tokyo, Osaka, Los Angeles, New Orleans, St. Louis, and San Francisco.
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