Donna Watson is Digital Channels Manager at Public Transport Victoria. She is motivated by leveraging existing and new technology to improve the customer experience and challenging business to explore new ways of doing things. In her current digital journey, Donna is focused on ensuring that the customer is at the centre of every decision and that success is measured by milestones that have a positive impact on the customer.
Talk Data to Me
This monthly speaker series brings together industry experts to discuss how data is changing the way businesses run and people live.