Diana Turner

Design can seem like invisible magic or a skill people are born with, but Diana is here to dispel that myth because it is actually pretty hard work! She's had years of experience developing the tools in her kit that have created solutions to problems such as, What content do you keep and where do you put it when you redesign a massive website? What information is most important for patients to see in their health management apps? How do you motivate staff to involve residents in the design of city services? She believes these tools are essential for people pursuing careers in design as well as those in any line of work who want to better understand the needs of others.