X leader with experience in customer segmentation and service offering development, process mapping, churn reduction, scaling customer-centric culture and aligning cross-functional teams to focus on customer journey. Graduated First Class from the National University of Singapore and Google's highly selective Business Associate program. Currently loving and thriving in the ambiguity and thrill of a fashion start-up. Check out StyleTheory.co!
CX/UX Mixer: Optimizing Customer Journeys
An exclusive monthly speaker series that offers a glimpse inside the creative thinking of local CX/UX experts.