Why You Need User Experience (UX) to Grow Your Business | Online

About this event

Companies without effective digital customer experiences have lower satisfaction, less repeat business and lower revenue. “We either provide a customer-centric experience or our competitors will,”

Source: Forbes Article

As technology becomes easier to implement, competition within your market will continue to increase. This democratization is a strong call to action for you to identify and solve your customers’ unique pain points and gain a competitive edge in the market.

Attend this 90 minute workshop for business owners, executives, tech professionals, and hiring managers, to learn how design thinking can contribute to customer experience improvements as an engine for business growth.

Research from Forrester (paid report) shows that, on average, every dollar invested in UX brings 100 in return. That’s an ROI of 9,900%.

Takeaways

Understand the UX Process How UX Processes add value to a business Where does UX fit within your organization Learn how an organization should incorporate UX Design in their workflow