Questions? Read our FAQs
Questions? Read our FAQs
The well-being of our employees, students, clients, instructors, and guests is our number one priority here at General Assembly. We are monitoring COVID-19 very carefully and are adjusting delivery of our programs.
Due to the current health concerns, all GA short-form events, workshops & bootcamps will temporarily be held online - including this one.
Registered participants will be notified 24 hours in advance of this program with information on how to log in to the Zoom Meeting Room and other tools you’ll need for the session. Registration for this offering will close 2 hours prior to the session start in order to allow all students ample opportunity to have the technology enabled.
Most user research classes concentrate on important practical and pragmatic tactics. While this scientific approach is necessary, unfortunately many key nuances of the “art” are often omitted.
This class addresses that gap by focusing on the personal interactions, skills and other subtleties talented interviewers employ to ensure meaningful conversations.
You’ll see, practice, and get feedback on how to successfully begin an interview, develop a rapport with participants, dig deeper, create sound bites, get out of difficult situations and wrap up while leaving the door open for future correspondence. We’ll also discuss when it’s appropriate to deviate from your guide (gasp!) and why.
After this class, you will feel more confident preparing for and moderating conversations. Students will be able to apply tips tricks on how to prepare for interviews, identify and handle difficult participants, and other gotcha situations in advance. This confidence will translate into more meaningful discussions and in turn improve the data you collect.
General Assembly’s classes, workshops and events are recreational and for avocational purposes only. No certificate is awarded.
The students just need a laptop or tablet to take notes AND have Zoom, Facetime or Google Hangouts downloaded.
We understand that, sometimes, plans change. If you can no longer make it to a class or workshop, please email us at least 7 days before the scheduled event date. No refunds will be given to cancellations made within a week of the class or workshop.
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