Service Prototyping & Lean Launch

Washington D.C. campuses

GA Washington D.C. (1776 8th Floor)
1133 15th Street NW, 8th Floor
Washington DC 20005

Service Prototyping & Lean Launch

Washington D.C.

Washington D.C. campuses

GA Washington D.C. (1776 8th Floor)
1133 15th Street NW, 8th Floor
Washington DC 20005

About this workshop

Objectives

  • Understanding the Agile/Lean mindset of continuous improvement through delivering business value faster
  • Gain hands-on experience with using different prototyping methods to test and validate services
  • Understand how to follow a rapid, human-centred, and cost-effective approach to product/service development and launch
  • Understanding the multiple stages of MVP development and the value they bring
  • Recognise and avoid/address common pitfalls and challenges

Approach

Stage 1: Understanding the mindset and why

  • Why MVP wins
  • Design thinking, Lean and Agile approaches, and how they work together

Stage 2: Changes needed to facilitate

  • Setting up teams and environments
  • Paving the way and business buy-in

Stage 3: How to approach

  • Activity-based lean startup
  • Rapid research
  • Insight hunting
  • Service prototyping
  • How to capture ‘Minimal viable experience’
  • Working across departments to lean launch your service

Takeaways

  • Able to initiate and facilitate projects or programs that maximise value and timelines towards developing the right solution
  • Armed with the knowledge, rationale and tools to advocate for change and a better way of working, particularly how Design thinking, Lean and Agile work together to create customer-centred product
  • Understand the changes needed within an organisation to push towards becoming customer focused

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