Service & Business Design Superpowers | Online

About this event

Service design has the potential to create amazing experiences, but without taking into consideration the business and financial context, these experiences are doomed to fail. Business strategy, on the other hand, can help create theoretical master plans that hit profit, but what if the service experience repulses users?

Hannah and Tsukasa talk about their experience and how they aspire to this complex equation in order to come up with services that are truly sustainable for their clients.

Students, new grads, practising designers – come to this event if you’d like to learn the skills it takes to start your career in service design, gain a better understanding of the intricate differences between different practices (Service and UX design or business design and management consultancy), or just want to hear about some great design and innovation projects.