DSW: Data + Empathy: Using qualitative and quantitative customer insights

Washington, D.C. Campus

GA D.C.
509 7th Street NW, 3rd Floor
Washington D.C. 20004

Past Locations for this Event

DSW: Data + Empathy: Using qualitative and quantitative customer insights | Washington, D.C.

Washington, D.C. Campus

GA D.C.
509 7th Street NW, 3rd Floor
Washington D.C. 20004

Past Locations for this Event

About this event

Every company wants a strategy rooted in deep customer insights - but what does this look like in practice? How can empathy and insight help you better understand your product champions? And how can we translate that understanding into measurable business impact? Come hear a case study of how Segment used qualitative and quantitative research methods to understand their own product champions, and created a 3-year business strategy around their insight.

Coming up near you

Let’s Keep You Updated

Enter your email to start following

By providing us with your email, you agree to the terms of our Privacy Policy and Terms of Service.