CX/UX Mixer: Optimizing Customer Journeys
22

Tuesday, 22 January

7 9 pm +08

Collision 8

High Street Centre, 1 North Bridge Road, #08-08
Singapore
FREE!
Regular Ticket

In Partnership With:

Collision 8 logo

Questions? Read our FAQs

CX/UX Mixer: Optimizing Customer Journeys

Carrie Liauw Photo


Founder and Director, Tabula Rasa

Yu Shing Sit Photo


UX Lead, Tigerspike

Gabriela Zahoranska Photo


Marketing Manager, General Assembly

Brandon Do Photo


Head Of Customer Experience, Style Theory

22

Tuesday, 22 January

7 9 pm +08

Collision 8

High Street Centre, 1 North Bridge Road, #08-08
Singapore
FREE!
Regular Ticket

In Partnership With:

Collision 8 logo

Questions? Read our FAQs

About This Event

Overview: This inspiring event series invites key players in Singapore’s CX/UX community to offer a rare insider’s look at how they work. From branding to user experience to city planning, speakers will discuss how they approach projects, how design thinking methods help with problem-solving, and much more. Plus, they’ll cover opportunities within the field and their vision for the future of the industry.

Why It Matters: Customer experience is one of the most powerful forces in our lives. It affects our morning commute, how we experience websites and apps, and how we communicate with each other. Gaining a better understanding of this universal force will help you see the world and your projects through a fascinating new lens.

Agenda:

  • Check-in & Networking 6:30 - 7:00 pm
  • Lighting Talks 7:00 - 7:45 pm
  • Q&A 7:45 - 8:15 pm
  • Networking 8:15 - 9:00 pm

Takeaways

  • Gain practical tips and insights.
  • About the Instructors

    Carrie Liauw Photo

    Founder and Director,
    Tabula Rasa

    Carrie Liauw is the Founder and Director of Tabula Rasa, an events agency founded in 2015 that curates purposeful events through generating shared experiences. She believes that events are a platform for driving knowledge, awareness, and bringing communities and people together. Carrie has over 15 years of experience in content curation, events management, and education.

    Yu Shing Sit Photo

    UX Lead,
    Tigerspike

    YuShing is an experience design professional with years of experience in researching and creating successful digital as well as non-digital experience across Asia. Experienced in working alongside regional client stakeholders and cross-functional teams, successfully managed expectations and scope whilst building long-lasting relationships with his stakeholders and team.

    Specialties: Financial industry, Experience Strategy, Service Design, User Experience Design, Stakeholder workshop, Design Research, Usability testing.

    Gabriela Zahoranska Photo

    Marketing Manager,
    General Assembly

    Brandon Do Photo

    Head Of Customer Experience,
    Style Theory

    X leader with experience in customer segmentation and service offering development, process mapping, churn reduction, scaling customer-centric culture and aligning cross-functional teams to focus on customer journey. Graduated First Class from the National University of Singapore and Google's highly selective Business Associate program. Currently loving and thriving in the ambiguity and thrill of a fashion start-up. Check out StyleTheory.co!

    About Our Partners

    Collision 8

    Collision 8 offers membership to a community of ambitious innovators. Engineering serendipity through member curation and personalised introductions, they foster high value connections between their members. Their exceptional workspaces inspire, energise and bring ideas to life.

    Refund Policy

    We understand that, sometimes, plans change. If you can no longer make it to a class or workshop, please email us at least 7 days before the scheduled event date. No refunds will be given to cancellations made within a week of the class or workshop.

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