Creating Customer-Centric Experiences through Design Thinking

Singapore Campus

General Assembly @ 79 Anson
Level 20. 79 Anson Road
Singapore

Past Locations for this Workshop

Creating Customer-Centric Experiences through Design Thinking | Singapore

25
Attend the next event on Tuesday, 25 February.

Singapore Campus

General Assembly @ 79 Anson
Level 20. 79 Anson Road
Singapore

Past Locations for this Workshop

About this workshop

Human Centered Design Thinking stresses the importance of cultivating empathy for end users, interpreting and framing problems they experience, creative solution generation, and continuous prototyping and testing. Embedded within Design Thinking is the assumption that we must think “outside ourselves.” Great design doesn’t happen within the four walls of a studio or office. It happens in the real world.

In increasingly complex times, innovation and collaboration skills are becoming vital to businesses, and both principles are essential in Design Thinking. This hands-on workshop will lead you through the design thinking process, taught by design thinking professionals that live and breathe in this space. This session will explore how human-centered design can help develop innovative solutions for the complex challenges we face as businesspeople, non-profit leaders, entrepreneurs, and global citizens.

Takeaways

  • Learn about the Human Centered Design Thinking process
  • Learn how to gain empathy for end users
  • Learn how to rapidly innovate with constraints

Prereqs & Preparation

A laptop is required for this workshop.

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