Client Relations Communications | Austin

About this workshop

Want to keep your clients happy? It's all about the relationship, and relationships are all about communication! In this seminar, Dr. Goins will teach you hands-on communication strategies for managing and increasing client retention, including: - Proactively anticipating your clients' needs and wants - Tailoring your messages to meet those needs and wants - Using verbal and nonverbal interpersonal skills like listening and small talk to increase customer loyalty - Communicating effectively with emails, video conferences, and phone calls

You can expect to learn and laugh in this interactive, fun, and informative workshop. And most of all, you can expect to see immediate results in your professional and personal life by using these practical, research-proven communication strategies.