A Sustainable Approach To Chatbot Conversation | Online
About this event
Today chatbots are the talk of the town, yet just a few understand how they can enhance user experience. In the last years, I realised it’s plenty of badly design chatbots out there which fail to meet customer expectations and generate confusion. My aim is to bring clarity on the chatbots business by investigating the limitation of today's technology and proposing a more comprehensive approach that focuses on a problem-first philosophy.
Takeaways
- A better understanding of chatbots technology
- Insights on how to design and test a chatbot conversations
- Insights on how to learn from and iterate chatbots
