To all the retail workers out there: If you’re starting to feel burned out, haven’t been sleeping well, and are staying up all night fantasizing about a job you will love, you’re not alone.
A recent survey from Korn Ferry has shown that retailers are seeing higher year-over-year turnover for in-store, corporate and distribution center employees. In 2022 alone, there has been over 75.8% turnover rate for all hourly in-store retail workers – a 68% increase from the previous year.
However, given the recent changes in the retail industry, these high turnover rates don’t come as a surprise. Like many other industries, digital technologies have significantly impacted retail, and the COVID-19 pandemic has only accelerated the adoption of brick-and-mortar stores to take their business online.
Thousands of retail workers have lost their jobs during the last few years due to these technological changes. In addition, we’ve seen many brick-and-mortar stores like J.C. Penny, Aldo, J. Crew, and many others either scale back their opening hours or file for bankruptcy altogether due to the lack of foot traffic.
Undoubtedly, the wide-scale adoption of technology has changed the shape of the retail industry and its roles within it. This blog will take you through why retail workers are traditional roles within the retail industry, tech roles to consider, and steps to get started on your career transition journey today.Continue reading