You just unlocked $/£/€ 150 off a workshop. Use code BFCM26 at checkout to reserve your spot at the lowest price yet.

Unlock our largest short course discount of the year. Use code BFCM26* during your call with admissions. Start now. *T&Cs apply

You just unlocked 4 new courses. Apply between now and Dec 31 to waive your application fee*. Start now. *T&Cs apply

    Get More Info
    Tyler Hamilton Photo

    Tyler Hamilton

    Conversational Architect, VERSA

    Singapore

    Tyler is a conversational architect at VERSA and leads the conversation design team. Tyler's creative technology background allows him to put a technological spin on conversation design and is interested in pushing the boundaries of conversational technology. In his 5 years at VERSA, he has designed and developed human-centred solutions across voice, messaging, web, mobile and call centre for brands such as Vic Gov, Coca-Cola, Woolies, Domino’s and Red Cross.

    Starting with creating some of the first brand-led voice experiences in Australia, Tyler is interested in championing the implementation of voice across IVR call centres to improve user experience for both the customer and the agent. He believes voice is a unique opportunity for brands to offer truly personalised and human-centred experiences to their customers.

    Upcoming Courses

    Previously (6)

    Want to teach at ga?

    Join our global community of instructors and help shape the next generation of industry leaders — while moving your own career forward with proven subject matter expertise, leadership experience, and public speaking skills. Teach online or on campus, full-time
or part-time.

    Learn More