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    Taimoor Khan

    Head of Customer Experience, Mad Paws

    Sydney

    Translating the Voice Of Customer and User Behaviour both online and off to help guide and steer the strategic decisions made by companies to always put the end user first, particularly in a double marketplace like Mad Paws.

    Taimoor has focused his career around constantly evolving the right processes and strategies to extract and execute on the optimal customer experience to drive business growth while keeping consumer "trust" high.

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