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Susan Wolfe

UX Consultant, Mentor and Educator

Sydney

In her 30+ years in the field, there's probably no user experience design challenge that Susan Wolfe hasn't seen. In both San Francisco and Sydney, Susan has practiced UX design, run consultancies (including her most recent venture, OEStrategy), mentored project teams around the globe, introduced UX design practices and cultures into organizations, and trained the next generation of practitioners. In years past, she established and managed in-house UX teams within software, hardware, and services companies in the Silicon Valley. Over time, she has become increasingly focused on using UX design for social good.

Susan has worked across a wide range of industries and platforms, working with start-ups to long-established companies, with small budgets to large, ensuring that their products and services are not merely usable, but also useful, desirable, engaging, valuable, findable, accessible, and credible, too. The secret of her success comes from not merely considering the principles of design, but from taking a holistic service design perspective and by applying the most appropriate user-centered design thinking techniques to identify the issues and quickly innovate to create the optimal experience.

Susan teaches General Assembly’s UX Design Immersive course and consults through her boutique agency, OE Strategy.

In recognition of her exemplary service in the classroom, Susan has been selected as a member of General Assembly's Distinguished Faculty program. Susan serves as a member of GA's Product Advisory Board for our Design courses.

Previously (105):

World Usability Day: Human-Centered AI

World Usability Day: Human-Centered AI

Join us for a special morning panel for World Usability Day.

31 Times

How to Design and Facilitate a Killer Workshop | Online

How to Design and Facilitate a Killer Workshop | Online

Looking to run workshops for your team? Learn what differentiates the good, the bad and the ugly of workshop facilitation design in this practical session.

17 Times

User Experience Design Immersive

User Experience Design Immersive

Launch a high-growth user experience design career. Build fluency in essential skills through this 12-week, full-time program.

13 Times

Free Intro to UX Design

Free Intro to UX Design

This hands-on class provides a foundational overview of the UX Design process from start to finish.

6 Times

Outcomes Technical Interview Prep Essentials

Outcomes Technical Interview Prep Essentials

These monthly tech interview focused programs are designed to offer impactful advice, approaches, and helpful practice for immersive grads to prepare for the tech interview.

6 Times

User Experience Design Bootcamp Remote (Online)

User Experience Design Bootcamp Remote (Online)

This online bootcamp will immerse you in the fundamentals of user experience design — one of tech’s most in-demand skills — and you’ll leave having created a mobile prototype.

3 Times

User Experience Design

User Experience Design

Gain indispensable user experience design skills in this 10-week evening or 1-week accelerated course, on campus or online.

2 Times

Designing More Effectively for Social Impact in 2020

Designing More Effectively for Social Impact in 2020

Learn how design can make a difference in this interactive Masterclass

2 Times

Campus Launch + Happy Hour

Campus Launch + Happy Hour

General Assembly is not a school. It's your job. It's your career. It's your life. Come to a fun and informative Open House at your local campus and meet our expert team.

2 Times

Design Thinking in Motion: The Future of Flight Search

Design Thinking in Motion: The Future of Flight Search

See our top designers in action, and learn how you can apply design strategy to your own projects.

Break Into UX Design

Break Into UX Design

We will discuss the user experience and design thinking landscape, what the role entails, who makes a good user experience designer, and how you can transition into the field.

Teach at General Assembly Panel Discussion

Teach at General Assembly Panel Discussion

Ever wondered what it’s like to teach at General Assembly? Join us for an open house to hear current instructors discuss the day to day aspects of teaching immersive and part-time.

Wine + Wireframes: UX for Beginners

Wine + Wireframes: UX for Beginners

Join a User Experience Design Instructor for a beginners intro to User Experience Design and the basics of wireframing. Get hands on to create your own wireframe over wine.

Inside the Minds of Brilliant Designers

Inside the Minds of Brilliant Designers

An exclusive monthly speaker series that offers a glimpse inside the creative process of local design experts.

[GA Sydney Campus] User Experience Design Info Session

[GA Sydney Campus] User Experience Design Info Session

GA Sydney Campus is open! Join us for a session with our instructor and GA alumni to figure out if the next UX Course is right for you.

Are Designers Becoming the New Activists?

Are Designers Becoming the New Activists?

Join GA SF for this expert panel on how designers can and will continue to advocate for social innovation.

User Experience Workshop

User Experience Workshop

Understand the principles of user experience and learn why and how to use them to help you create a streamlined product.

World Usability Day Breakfast: Inclusion by Design

World Usability Day Breakfast: Inclusion by Design

Join us for a special morning event to celebrate World Usability Day.

Design Thinking Crash Course

Design Thinking Crash Course

Using design thinking methods developed by David Kelly at the Stanford d.School, learn how to make faster, better design decisions by putting the customer first.

User Experience Design Bootcamp

User Experience Design Bootcamp

Immerse yourself in a full day of user experience design fundamentals and walk away with an actual mobile prototype.

Learn at Lunch: Design Thinking for Beginners Masterclass

Learn at Lunch: Design Thinking for Beginners Masterclass

A free workshop presented by GA & Investa on the ways and wonders of design thinking for improving the way you approach business.

Break Into UX: Alumni Panel & Happy Hour

Break Into UX: Alumni Panel & Happy Hour

Looking to break into Sydney's UX Industry? Come & listen to four industry alum who will share how they cracked it.

SP X GA: Build the Problem to Find the Solution

SP X GA: Build the Problem to Find the Solution

Join us at Semi Permanent 2018 for a special Masterclass to develop your abilities to creatively problem solve using the power of design thinking.

Commbank Innovation Lab x GA Present: Design Thinking 101

Commbank Innovation Lab x GA Present: Design Thinking 101

Join General Assembly & INCUBATE for a free workshop on Design Thinking 101.

Hub Australia x GA Presents: Design Thinking 101

Hub Australia x GA Presents: Design Thinking 101

Join General Assembly & Hub Australia for a free workshop on Design Thinking 101.

World Usability Day: Designing for the Future We Want

World Usability Day: Designing for the Future We Want

Come join us for a workshop at General Assembly in San Francisco to address issues that affect our future.

Speak Up! Women Talk Conferences & Events

Speak Up! Women Talk Conferences & Events

This International Women’s Day (and really, every day), we’re calling on you to speak up! You have valuable ideas, experience, and stories to share. Come to GA SF to share!

What is this User Experience (UX) Thing?

What is this User Experience (UX) Thing?

Learn UX basics and how they relate to your role/ business, understand the process and tools for creating great UX.

Break Into User Experience Design: A Free Class

Break Into User Experience Design: A Free Class

Join us for a talk to learn more about user experience design, what a UX Designer does day-to-day, and what skills you’ll need to be successful in the field.

General Assembly Open House: Your Year Of Yes

General Assembly Open House: Your Year Of Yes

It starts now. Swing by our local open house, and find out how GA can help you say "yes" to a more fulfilling career in 2016.

Teach at GA

Join our talented instructor team dedicated to transforming thinkers into creators.

Find Out More