In her 30+ years in the field, there's probably no user experience design challenge that Susan hasn't seen. In both San Francisco and Sydney, Susan has practiced UX design, run consultancies (including her most recent venture, OEStrategy), mentored project teams around the globe, introduced UX design practices and cultures into organizations, and trained the next generation of practitioners. In years past, she established and managed in-house UX teams within software, hardware, and services companies in the Silicon Valley. Susan has worked across a wide range of industries and platforms, working with start-ups to long-established companies, with small budgets to large, ensuring that their products and services are not merely usable, but also useful, desirable, engaging, valuable, findable, accessible, and credible, too. The secret of her success comes from not merely considering the principles of design, but from taking a holistic service design perspective and by applying the most appropriate user-centered design thinking techniques to identify the issues and quickly innovate to create the optimal experience.
User Experience Design Immersive
Ten weeks. All day. Monday through Friday. Learn the skills of a UX designer and put them to work while building a comprehensive portfolio.
Break Into User Experience Design: A Free Class
Join us for a talk to learn more about user experience design, what a UX Designer does day-to-day, and what skills you’ll need to be successful in the field.
Intro to UX Design
This is an introduction to user experience design. Whether you understand the basics or have just heard the term, this interactive class explores the topic and how to learn more.
General Assembly Open House: Your Year Of Yes
It starts now. Swing by our local open house, and find out how GA can help you say "yes" to a more fulfilling career in 2016.
Design Thinking in Motion: The Future of Flight Search
See our top designers in action, and learn how you can apply design strategy to your own projects.
User Experience Workshop
Understand the principles of user experience and learn why and how to use them to help you create a streamlined product.
User Experience Design
In this course, students learn to build wireframes, implement best practices for common design patterns and analyze business goals from a user perspective.
Teach at General Assembly Panel Discussion
Ever wondered what it’s like to teach at General Assembly? Join us for an open house to hear current instructors discuss the day to day aspects of teaching immersive and part-time.
What is this User Experience (UX) Thing?
Learn UX basics and how they relate to your role/ business, understand the process and tools for creating great UX.