Create a Customer Experience Strategy that Works
Customer experience is fast becoming the key battleground for business. In this workshop you will gain an understanding of the critical components of customer experience strategy.
4 Times
Don't miss our Skill Seeker Series from Sept 30 - Oct 30.
Don't miss our Skill Seeker Series from Sept 30 - Oct 30.
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Melbourne
Shane Goldberg is the founder and Principal of CustCore Consulting, a boutique firm which focusses on helping companies to "Wow" their customers through understanding the customers needs and wants, and designing experiences that deliver real value. His client base includes small, medium and large businesses across many industries and through his focus on customer experience has helped these businesses significantly improve their bottom line results whilst delighting customers and team members.
Join our global community of instructors and help shape the next generation of industry leaders — while moving your own career forward with proven subject matter expertise, leadership experience, and public speaking skills. Teach online or on campus, full-time or part-time.
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