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Shane Goldberg

Founder and Principal, CustCore Consulting

Melbourne

Shane Goldberg is the founder and Principal of CustCore Consulting, a boutique firm which focusses on helping companies to “Wow” their customers through understanding the customers needs and wants, and designing experiences that deliver real value. His client base includes small, medium and large businesses across many industries and through his focus on customer experience has helped these businesses significantly improve their bottom line results whilst delighting customers and team members.

Upcoming:

Customer Journey Mapping

Customer Journey Mapping

To successfully create an offering that dramatically shifts behavior, generates habitual engagement, and promotes a profitable cycle, we must first understand the consumer journey.

3
Thu, 3 August 6:00 - 9:00pm AEST

Previously (5):

Creating a Customer Experience Strategy that Works

Creating a Customer Experience Strategy that Works

Customer experience is fast becoming the key battleground for business. In this workshop you will gain an understanding of the critical components of customer experience strategy.

4 Times

Customer Journey Mapping

Customer Journey Mapping

To successfully create an offering that dramatically shifts behavior, generates habitual engagement, and promotes a profitable cycle, we must first understand the consumer journey.

Teach at GA

Join our talented instructor team dedicated to transforming thinkers into creators.

Find Out More