A seasoned product manager and customer champion, Richard is currently Manager of Sales Engineering at Localytics. In this role, Richard spends his time helping customers understand Localytics at a deep technical level, while also driving their requirements into the product team. Prior to Localytics, he held various positions across the world at Microsoft, most recently focused on developing their OneDrive web and mobile businesses. He holds a BS from Northeastern University. You may also know him from his iconic appearance on the Localytics homepage, where his face drove a whopping 65.6% click-to-subscription rate for a webinar.