Business
AI-First Product Management
This course is designed to help learners build the product management skills companies are looking for today by blending proven PM practices with the power of AI.
Nick Latham
Head of Success, Service & Support, MYOB
Melbourne
Nick Latham is an experienced leader of large teams in multiple industries, with a focus on driving customer value. In addition to leading large-scale change management programs of work, Nick spent eight years as a management consultant, giving him direct experience in delivering value for clients.
At MYOB, Nick leads a team of over 600 people across Customer Support, Professional Services and Customer Success teams. This team is the frontline for most of MYOB's customer interactions after the point of sale. In his role, Nick collaborates strongly across the organisation with Marketing, Sales, and Product teams to deliver shared outcomes.
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