Michele Ronsen is an executive with 20 years of experience in Fortune 500s, academia, and start-ups. Her earliest memory is of driving down the highway with her father. He asked her to look at a McDonald’s sign – the quintessential golden arches. He then asked her to draw what she thought the gear inside the sign (that made it spin) looked like. She was three years old.
A professionally trained graphic designer, Michele worked at top design firms before moving to Nordstrom where she built two creative teams from the ground up. From there she built a career helping numerous entities strategically design and grow their businesses.
In 2010, Michele founded Ronsen Consulting, a design and strategy firm specialized in human-centered research and development. In 2020, she founded Curiosity Tank to further expand the team's research consulting and education efforts. Recent clients include Slack, Zillow, Blue Shield of California, Xero, Facebook, Gusto, Invisalign, Microsoft and Kaiser Permanente.
Michele has inspired hundreds of students and professionals at UC Berkeley, the California College of the Arts, the Academy of Art University, and General Assembly teaching design, research and strategy classes and workshops. Learn more about Michele and Curiosity Tank consulting and workshops at www.curiositytank.com.
Conducting User Research Bootcamp
This full-day bootcamp will provide you with hands on experience with conducting usability tests to evaluate your product, and customer interviews to gather user's feedback.
User Research: The Art of Conducting Research Interviews
Focus on the “art” of conducting research interviews — personal interactions, soft skills and subtleties talented interviewers employ ensuring meaningful conversations.
Introduction to User Research
A great overview of different research methods to understand users' behavior, thoughts, needs, and desires.
Mixed Methods User Research Bootcamp
Roll up your sleeves! This class gets hands-on with methods that best inform specific types of research questions and phases.
User Research Methods
Learn research methods for understanding what is important to your users and techniques for using those insights effectively.