Lauren's personal mission is to bring more designers, writers, and UX practitioners into a conversational design discipline. She believes conversational interfaces and platforms have not yet reached their full potential and designers have a huge opportunity to address their user's needs better through conversational design. As CEO and Co-founder of Voxable, she helps companies and teams adopt conversational design practices and build robust conversational interfaces. She regularly writes, speaks, and facilitates workshops about conversational design.
Chatbots: An Introduction to Conversational Design
A workshop dedicated to demystifying how machines understand humans and how designers can teach them to better anticipate user’s needs.