Frank Duran

Design Director, USAA

New York City

In The Begining Like many designers, creativity was always a part of how I explored the world. I was often drawing, crafting, and building to understand how things worked and the possibilities to make things better. However, I graduated high school before the internet became the dot-com jungle it is today. My interest in art, design, and technology did not provide a clear career path at the time, so I started in the technology field and worked my way back to design as the internet and digital technologies started to emerge.

Agency Life After several years in the technology field, I made the leap to creative life in the agency world. I started at MEA Digital where I worked on digital projects for clients like Kyocera, Centurion Boats, Callaway Golf, and Oakley.

Soon after, I met my wife, moved to Texas, and continued my career at T-3. The creative environment at T-3 was enriching and gave me the opportunity to work on award-winning projects for Dell, JCP, Universal, Taco Bell, and Marriott.

Mission and Family First As my family grew, I found a new home at USAA. I started as a contract designer and now lead design teams as a Design Director. Working for a Fortune 100 financial services company helped me mature as a designer and leader. The clear and service focused mission of USAA has enabled me and my team to deliver solutions through human-centered design.

Continued Growth I continue to grow as a design leader and stay involved with the design community through creative work, mentoring, and speaking engagements.