Business
AI-First Product Management
This course is designed to help learners build the product management skills companies are looking for today by blending proven PM practices with the power of AI.
Ed Powers
Customer Success Consultant
Denver
Ed Powers has been working in Customer Success and improving customer experiences for the past nine years, both as consultant and practitioner. He helps organizations make breakthrough improvements in customer loyalty by addressing why customers leave—and why they stay. His specialties include neuroeconomics, analytics, and continuous improvement.
Mr. Powers has over 27 years of senior leadership experience in operations, management consulting, quality, sales and marketing. He most recently served as VP Client Success for InteliSecure, a managed data protection company. Prior to that he served as VP Customer Success at simPRO, an Australian SaaS provider, helping to launch its U.S. customer operations.
Mr. Powers is a Prosci certified Change Management Practitioner, an ASQ certified Six Sigma Black Belt, and a former Examiner for the Colorado state and national Malcolm Baldrige National Quality Award. He and his family make their home in Fort Collins, Colorado.
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