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Mastering Customer Success to Drive Growth
Build a strong customer success organization that can help you stay ahead of your competition, drive growth, and foster customer loyalty.
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Roses wilt. Skills don't. Our Valentine's Day gift to you? Savings on a bootcamp, short course, or workshop of your choice.
This is IT. Learn the skills you need to break into a career in information technology with our newest bootcamp.
Adobe Digital Academy, now available for marketers and creatives in the US, UK, and India.
Adobe Digital Academy, now available for marketers and creatives in the US, UK, and India.
Join our Alumni Spotlight on Wednesday, February 26 with an ascending design leader from one of the world's biggest insurance brands.
Denver
Ed Powers has been working in Customer Success and improving customer experiences for the past nine years, both as consultant and practitioner. He helps organizations make breakthrough improvements in customer loyalty by addressing why customers leave—and why they stay. His specialties include neuroeconomics, analytics, and continuous improvement.
Mr. Powers has over 27 years of senior leadership experience in operations, management consulting, quality, sales and marketing. He most recently served as VP Client Success for InteliSecure, a managed data protection company. Prior to that he served as VP Customer Success at simPRO, an Australian SaaS provider, helping to launch its U.S. customer operations.
Mr. Powers is a Prosci certified Change Management Practitioner, an ASQ certified Six Sigma Black Belt, and a former Examiner for the Colorado state and national Malcolm Baldrige National Quality Award. He and his family make their home in Fort Collins, Colorado.
Join our global community of instructors and help shape the next generation of industry leaders — while moving your own career forward with proven subject matter expertise, leadership experience, and public speaking skills. Teach online or on campus, full-time or part-time.
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