Mastering Customer Success to Drive Growth
Build a strong customer success organization that can help you stay ahead of your competition, drive growth, and foster customer loyalty.
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San Francisco
April Reynolds is the Manager of Commercial Customer Success at Udemy, the World’s largest education site dedicated to improving lives through learning.
As a Customer Success leader, she takes pride in developing her team to "think like consultants". Her time is equally split between joining strategic customer calls and coaching the next generation of customer success professionals. Beyond her primary job functions, April has been recognized by Udemy for her extraordinary commitment to ongoing personal and professional development and was honored with the 2019 LifeLong Learner Award.
When she is not working, you find her dreaming about traveling again, taking courses on Udemy to improve her watercolors and running trails in the PNW.
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