Digital professional who improves customer profitability and enhances customer experience through big data analytics. Extensive experience across big data architecture, customer analytics, customer insights and strategic marketing. Strategic and structured thinker who is well versed in consulting methodology drawing on work experience with global consulting companies. Passionate Team leader who relishes building new teams and building new capabilities. International manager with proven performance across six Asia Pacific markets. A challenge seeker who adapts to new capabilities, markets, product verticals and geographies.
Understanding & Enhancing Customer Experience With Data
Customer experience is fast becoming the key battleground for business. Gain an understanding of how to leverage data for customer experience strategy.