Understanding Emotional IQ | Online

About this class

Social Skills contribute to 85 per cent of your career and business success. It is a known fact that those professionals possess the best communication skills are offered better opportunities, succeed faster and get paid more money for their time.

In this session, we focus on developing empathy, which is the ability to read the emotional makeup of other people along with enhanced social regulations strategies to become more persuasive and charming when building and maintaining important relationships.

The major aim of Emotional Intelligence in business is to get other people to like you, to trust you and to understand that you are acting in their best interests. Your goal is to help the prospect to open up and be receptive to your message.

Takeaways

After completing this session, you will be able to: • Properly prepare to meet your prospect. • Earn the trust of your prospect by being able to read the emotional tones of the interaction, and • Cement your rapport-building process to gain instant rapport.