Overview: Start with an overview of Customer Experience (CX) and User Experience (UX) best practice presented by Rebecca Rusk (IxDA) and Mark Michelson (CXPA). Then join a panel of leading experts as they discuss:
Why It Matters: In our “Attention Economy” the focus is on engagement and delighting customers. How can you and your company provide the best experiences possible at every touchpoint?
Takeaways: