Human Centred Design in the Wild

Washington, D.C. campuses

GA D.C. (Northern Virginia)
2231 Crystal Drive - 10th Floor
Arlington VA 22202

GA D.C., 1776
1133 15th Street NW, 8th Floor
Washington D.C. 20005

Past Locations for this Workshop Series

Human Centred Design in the Wild

Washington, D.C.

Washington, D.C. campuses

GA D.C. (Northern Virginia)
2231 Crystal Drive - 10th Floor
Arlington VA 22202

GA D.C., 1776
1133 15th Street NW, 8th Floor
Washington D.C. 20005

Past Locations for this Workshop Series

About this workshop series

Confused about UX, CX & Service design jargon flying around the industry? It's an ever changing landscape with many

This two-part workshop series covers UX, CX & Service Design methods, explained through solving ‘real world’ business and customer problems. Learn when these methods are appropriate and how designers shouldn’t be limited to a single methodology.

In this course you will obtain knowledge of design research, ideation and testing theory by putting them to practice in the field and working collaboratively to deliver user-centric solutions. 

Learn how to assess business problems and be creative within those parameters.

Get an insight into real practice by taking a brief, drafting research plans, defining problems and applying design thinking techniques to come up with your own unique outcomes.

Takeaways

Students will learn:

  • Client engagement techniques
  • Problem definition
  • Research techniques
  • Practical design methods

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