Human Centred Design in the Wild | Online
About this workshop series
Confused about UX, CX & Service design jargon flying around the industry? It's an ever changing landscape with many
This two-part workshop series covers UX, CX & Service Design methods, explained through solving ‘real world’ business and customer problems. Learn when these methods are appropriate and how designers shouldn’t be limited to a single methodology.
In this course you will obtain knowledge of design research, ideation and testing theory by putting them to practice in the field and working collaboratively to deliver user-centric solutions. Learn how to assess business problems and be creative within those parameters.
Get an insight into real practice by taking a brief, drafting research plans, defining problems and applying design thinking techniques to come up with your own unique outcomes.
Takeaways
Students will learn:
- Client engagement techniques
- Problem definition
- Research techniques
- Practical design methods
