Employee Experience Design

Washington, D.C. campuses

GA D.C., 1776
1133 15th Street NW, 8th Floor
Washington D.C. 20005

Past Locations for this Workshop

Employee Experience Design

Washington, D.C.

Washington, D.C. campuses

GA D.C., 1776
1133 15th Street NW, 8th Floor
Washington D.C. 20005

Past Locations for this Workshop

About this workshop

Join General Assembly Denver and Wishlist for an interactive workshop with HR practitioners to participate in a live journey mapping exercise and develop a comprehensive understanding of your employees experience at your organization.

Customer journey maps are a tool that helps companies empathize with customers and serve them more holistically across multiple channels. HR professionals know that, for them, their employees are the customers, and every employee has a unique set of needs, motivations and pain points. In this workshop, we want to focus the same intensity on the employee development experience as successful digital companies have focused on their customer-facing businesses.

What we’ll cover: How to discover the needs and pain points of employees. How to cultivate a culture of employee engagement by designing an employee recognition program, using technology, innovation, and plain old human interaction. How to create a workplace of trust, shared values, and excitement. Why it matters: By implementing a company culture based on reward and recognition, employers are discovering innovative solutions to develop and engage their employees authentically, whilst also improving their bottom line.

Agenda: 6:00–6:15 p.m. – Check-in & Networking 6:15–6:45 p.m. – Journey Mapping Workshop 6:45–7:30 p.m. –Panel Discussion 7:30–8:00 p.m. – Wrap Up

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