Design Thinking 1-Day Fundamentals Workshop | September 17

In increasingly complex times, innovation and collaboration skills are becoming vital to businesses — and both principles are essential in Design Thinking. This hands-on workshop will lead you through the design thinking process, user centred design principles in research, ideation and idea synthesis.

This 6-hour Design Thinking 1-Day Fundamentals Workshop is the interactive and hands-on way to learn the fundamentals of human-centered design as businesspeople, creatives and entrepreneurs. You will dive head first into design thinking principles, skill up with exercises, and by the end of the day you’ll know how to use design thinking to develop innovative solutions for the complex challenges we face today.

• Understand how to apply human-centered design principles to tackle complex challenges.
• Learn techniques to improve ideation and prototyping.
• Identify new ways to serve and support people by uncovering latent needs, behaviours, and desires.

This workshop is for beginners. No prior knowledge or experience required.

• You will need access to a laptop or computer with a working webcam and microphone as well as a strong internet connection.
• This class will occur completely online using Zoom.
• Class setup information will be emailed to all students signed up around 24 hours before (and again an hour before) your class launches.
• Each individual class participant must have purchased a ticket.
• Some domains block our automated emails, so If you don’t receive sign-in instructions within 1 hour of the livestream, please reach out to help@generalassemb.ly and we’ll send sign-in instructions right away!
• Note: This class will not be recorded, however, slides will be sent within 7 days following the session. If you have any questions please reach out to help@generalassemb.ly

Eugene is an Innovation Strategist with Visa's Asia Pacific Innovation Team. He is a passionate Customer Experience advocate and all things #HumanCenteredDesign. 8 years as a Customer Experience Strategist at Accenture, Citibank and Ernst & Young; he has helped clients from both private and public institutions drive organisational change and build customer-centric businesses.

Eugene is trained in Design Thinking (NUS-ISS), Service Design (IDEO-U), majored in Hospitality & Marketing (RMIT), and spent time at Boston University deepening his knowledge in Communications and Psychology. Couple those lessons with human-centered design philosophies and practices, he seeks to understand human behaviour to elevate brand, product and consumer experiences.

Out of office, you will find him at the gym or practicing yoga - attempting to attain his YTT-200 certification.