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What does it take to grow a successful community that will benefit your company’s marketing campaigns, customer service, and products? By mastering the fundamentals of community management, you’ll be able to create a culture that enables you to easily convert members into product contributors and evangelists.
In this workshop, you’ll learn the tools and strategies that you’ll need to build a great community around your company. You’ll gain an understanding of the value that communities bring to a business and the different methods that you can use to engage your members and measure performance.
No prerequisites. Students should bring a laptop or mobile device to class.
Lead Community Manager, Emoderation
Associate Director, Arnold Worldwide
CEO, Perks Consulting
Community Manager, Government Digital Services
Global Community Lead, Hub by General Assembly, General Assembly
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