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What does it take to grow a successful community that will benefit your company’s marketing campaigns, customer service, and products? By mastering the fundamentals of community management, you’ll be able to create a culture that enables you to easily convert members into product contributors and evangelists.
In this workshop, you’ll learn the tools and strategies that you’ll need to build a great community around your company. You’ll gain an understanding of the value that communities bring to a business and the different methods that you can use to engage your members and measure performance.
No prerequisites. Students should bring a laptop or mobile device to class.
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