A former student of one of the early UXDI courses, Shalyn has worked as a user experience designer for IBM and brought human-centered design and design thinking to co-workers and clients alike, building empathy from the inside out.
While working on internal systems for clients such as American Express, T-Mobile, Vivint, GSK, and Coca-Cola, Shalyn found her calling in creating accessible and intuitive systems for all the folks whose livelihoods depended on these systems working FOR them, not against them: the everyday employee. Part of that was creating not only something very learnable but also something that helps people feel included no matter their age, background, or gender.
Shalyn is super passionate about educating folks on the future of technology, and tends to focus on psychology in UX and the unconscious biases that drive our data, our systems, and our lives.
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