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Porsche Williams

Manager Digital Customer Feedback Strategy, Home Depot

Atlanta

Porsche is a customer experience management professional with a proven record of implementing voice of the customer programs, developing cross-functional teams to become CX Champions, and assisting executive leadership with developing/improving operational processes and products to increase key performance metrics. Porsche develops CX strategies at Home Depot that align with organizational goals to create "One Voice" for customers.

Previously (1):

Tech and Customer Experience

Tech and Customer Experience

Discover the secrets to great Customer Experience and User Experience from digital, physical and service experience designers.

Teach at GA

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