Peiru Teo

CEO, KeyReply

Singapore

Peiru is the CEO of KeyReply, which utilises AI in natural language processing to build smart virtual agents to help healthcare and insurance organizations in patient engagement. KeyReply’s solution has been accredited by the Singapore Ministry of Health, and KeyReply has been listed as a Gartner Cool Vendor. KeyReply has clients in over 6 countries, and works with leading organizations such as National Healthcare Group, Singapore General Hospital and AIA.

The global pandemic has only hastened the world’s need for more remote access to healthcare, keeping updated with rapid medical developments and requires healthcare institutions to do more with less. All these needs only add to the manpower crunch and pressure on clinicians and patient support staff. At the same time, customers and patients are also demanding more than before, in terms of speed and quality of customer support and care. These are what KeyReply is focused on solving. Peiru hopes to impact millions of people daily with KeyReply’s work by making knowledge and information accessible to all through natural language.

Peiru started her career as a management associate with Citi, and subsequently joined a private equity firm, managing investments over S$4 billion.

As a seasoned entrepreneur, she has been featured in The Straits Times, Lianhe Zaobao, radio and media like Channel News Asia for entrepreneurship and business digital transformation. She is a valedictorian with a BEng from NTU.